arvi

About Me

Education

Scrum Master PSM I 2019

PSM

Scrum Master PSM I

Work & Experience

IT Project Manager

cisco

11/01/2019 - 04/03/2020

Deployment of over 1000 Video and AV systems across EMEAR Key Achievements Through cross collab between Video and Sales a reduction in costs and deployment times was achieved Identified and prioritised key UX features with the product development team to include in the next release which led to improved user adoption Automated workflows for entire IT from manual collection of service review metrics to realtime tablue dashboard Drove and increased adoption rates from Jabber Messaging to Webex Teams Collabration suite Case metric deepdive enabled data driven descions to reduce costs, eliminated redundant processes and improved solution times

Portfolio

Skills

Project Management
100%
Customer Journey
30%

Awards

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